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Hold No More: Android testing ‘Talk to a Live Representative’ feature

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Google Talk to a live representative

Google Pixel smartphones come with many time-saving and smart features. Hold for me is one of those. Meanwhile, Google is reportedly testing an AI-powered Hold for me-like “Talk to a Live Representative” feature for non-Pixel Android phones.

According to dev MishaalRahman, Google is testing a “Talk to a Live Representative” feature for Android devices. Using it, you can connect to a company’s customer service line, as it stays on hold on your behalf until a representative connects to the call.

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While the feature is in development, you can try accessing it in the Google app’s Search Labs option. If it’s available, you can “request a call” for specific customer service search results. As of now, limited businesses are supported by this intelligent support feature.

Google Talk to a live representative

The Hold for me feature, exclusively available on Pixel phones, uses a smart assistant to listen to the hold music and automated messages. When you are put on hold and a human voice comes on the line, you’ll receive a notification to resume the conversation.

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Android

Google Password Manager adds Passkey support on desktop and Android Auto introduces Tesla NACS charger compatibility

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Google Chrome Arm

Top 3 Key Points:

  1. Google Password Manager now supports saving passkeys on desktop Chrome for easier sign-in.
  2. Android Auto now includes support for electric vehicles (EVs) using Tesla’s NACS charging system.
  3. The latest Android Auto update makes it easier to find NACS chargers for non-Tesla EVs.

Google has made it simpler for users to save and access passkeys on their desktop Chrome browser through its Password Manager. Previously, passkeys could only be saved through the Google Password Manager on Android devices. To log in from a desktop, users needed to scan a QR code with their Android phone, which added a layer of inconvenience.

Now, with this new update, Google Password Manager on Chrome can store passkeys for macOS, Windows, Linux, and ChromeOS (currently in beta testing). Support for iOS is expected soon. This means you can sign in using a passkey by just scanning your fingerprint or entering your device’s passcode directly on your desktop, removing the need for QR code scanning.

When creating a new passkey on your desktop, you’ll be prompted to enter a six-digit recovery PIN. This PIN is essential for unlocking your passkey on other devices. Additionally, your Android’s screen lock can act as a backup security method. Google highlights that this PIN enhances security by ensuring your passkeys are encrypted and cannot be accessed by others.

On a different front, Google is also rolling out a significant update to Android Auto. This update is important for electric vehicle (EV) users, especially those who need access to Tesla’s NACS (North American Charging Standard) charging stations. Until now, Android Auto supported various charging systems like J1772, CCS, and CHAdeMO, but it didn’t support NACS, which is now expanding as a major charging standard.

With this update, users with non-Tesla EVs can now enable NACS charging options through Android Auto. By doing this, they can easily locate Tesla’s NACS charging stations using Google Maps. It’s worth noting that Tesla vehicles do not natively support Android Auto, but this update will benefit non-Tesla EV users who use the NACS charging network.

A recent example of how this is useful is the approval of NACS adapters for GM’s electric vehicles. These adapters allow GM’s EV drivers to use both the NACS and CCS charging options. Google is gradually rolling out this update through the Play Store beta, and it should be available to a broader user base in the coming weeks.

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Android

Android 15 delayed, Gemini Live now free for Android

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Android 15 Easter Egg

Key points:

  • Android 15 for Pixel devices was pushed back to October 15.
  • Gemini Live, Google’s AI assistant, is now available for free Android users.
  • Pixel 6 and later devices will get Android 15, but Pixel 6/6 Pro won’t get future updates.

Android 15 Delayed

Google’s latest Android update, Android 15, is taking a bit longer to reach Pixel phones. While it was released for developers in September, it won’t be available for Pixel users until October 15th. This delay is likely due to Google wanting to make sure the update is as bug-free as possible.

Gemini Live Goes Free

In other Google news, Gemini Live, the company’s AI assistant, is now free for Android users. This means you can use Gemini to help you with tasks like writing emails, summarizing articles, or even translating languages.

Pixel 6 and Later

The Pixel 6 and later devices will be the first to get Android 15. However, this will also be the last guaranteed update for the Pixel 6 and Pixel 6 Pro. While they will continue to receive security updates, they won’t get any new features after Android 15.

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Android

Faster keyboard switching on Android

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Google

Key points:

  • Android 15 QPR1 Beta introduces a new navigation bar key for quick keyboard switching.
  • This allows for faster switching between multiple keyboard apps and languages.
  • The feature is currently being tested and is expected to become standard on Google Pixel devices in December.

Android users will soon experience a significant improvement in keyboard switching. A new feature being tested in Android 15 QPR1 Beta introduces a dedicated key on the navigation bar that allows for rapid switching between different keyboard apps and languages.

Imagine having the ability to seamlessly switch between multiple keyboards without navigating through settings or menus. This new key, visually represented as a globe, provides a direct and intuitive way to change keyboards on the fly. Whether you need to switch between different languages or prefer different keyboard apps for specific tasks, this feature offers a convenient solution.

For example, if you have multiple languages enabled and use both Gboard and SwiftKey, you can quickly toggle between them by pressing the new key. This eliminates the need for extra steps and ensures a smooth typing experience.

While this feature is currently in beta testing, it’s expected to become a standard part of Android 15 QPR1, which is scheduled to be released on Google Pixel devices in December. This means that many Android users will soon be able to enjoy the benefits of faster and more efficient keyboard switching.

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