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Google Wallet users can now save and use hotel keys

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Google Wallet upgraded with the ability to store hotel keys. Continuing its commitment to end the need for a physical wallet, Google is bringing hotel keys support to Android’s Wallet application for hotels and guestrooms.

Android’s Google Wallet app is now capable of storing (via 9To5Google) virtual keys for digital locks. It will allow users to lock or unlock the doors of hotel rooms as well as supported elevators, guest rooms, gyms, and pools.

How to Add a hotel key

  • Open the hotel’s website, app, or email.
  • If needed, sign in to the hotel’s website.
  • Tap Add to Google Wallet.
    • Tip: You can typically find this button on the reservation confirmation page from the hotel’s website, app, or email. If not found, the hotel may not support this feature. For more details, contact the hotel.
  • Sign in to your Google Account that is associated with your Google Wallet.
  • Tap Add and then View in Wallet.

You can now view your hotel key and reservation details provided by the hotel in Google Wallet.

How to Use a hotel key

Important: You must check in and be assigned to a room to activate your hotel key. To check in, use the hotel’s app, kiosk, or reception desk.

  • Wake and unlock your phone.
    • Tip: Some hotels allow you to use your hotel key without unlocking your phone. Learn how to manage your device unlock settings.
  • Hold the back of your phone near the door handle.

Your hotel key in Google Wallet can safely and securely be used to access your room and key card-protected common areas like gyms, pools, and elevators throughout the duration of your stay.

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